Sunday, 28 February 2021

Customer Relationship Management as a Service

Due to ever evolving disruptive digital platforms (e.g. mobile, social networks), there has been significant impact on traditional outreach methods. The marketing, sales, distribution, support, and services has changed a lot for traditional businesses. The customer relationship management (CRM) systems have been dismantled into more distributed. For example, enterprises of the future are adopting digital marketing automation platforms for Email / SMS / Social campaigns, Cloud-hosted private branch exchange (PBX) or interactive voice response (IVR) with artificial intelligence, online chatbots or intelligent agents, integration with rich communication platform (RCP) for messaging, and so on.

The Bhojpur Consulting has designed and developed a fresh customer relationship management software product, namely Bhojpur CRM. We have built custom industry packages to offer a software-as-a-service solution for large enterprises across the globe.

The Bhojpur CRM solution is a multi-tenant customer relationship management software platform. Please feel free to contact us directly, if you have further queries.