Virtual Service Operations Centre

The Bhojpur Consulting is continuously involved into research & development activities related to virtual Chief Information Officer (vCIO) capabilities for enterprises. We hire and nurture a team of highly skilled business & technology operations experts, who could manage knowledge-driven business processes (e.g. ordering, distribution, billing, payments, customer support) and technology-driven runtime processes (e.g. provisioning, activation, configuration, testing, monitoring, reporting, analysis, alerting, change, deployment).

Depending upon project engagement, we could assemble a vCIO team, on behalf of our clients, comprising of following skills quickly.
Our globally distributed team, vSOC Centre of Excellence, specialises in the following practice areas.

Business Support Group
Network Operations Centre
Security Operations Centre
  • Call Centre for specific Business Processes
  • Help Desk Support
  • Element Management
  • Voice Traffic Management
  • Video Traffic Management
  • Data Traffic Management
  • Email Management
  • QoS / SLA Management
  • Incident Management
  • Performance Management
  • Firewall Management
  • Intrusion Management
  • Antivirus Scanning
  • Patch Management
  • Threat Management
  • Incident Management
  • Performance Management
Most of our monitoring tools and technologies are hosted in a Cloud environment to leverage elastic scalability and redundancy. We utilise following managed service provider (MSP) technology platforms or services for vCIO service realization.
Please feel free to contact us directly, if you have any queries further.